Most clinics are fully operational within 48 hours. Our team handles everything — bot configuration, AI training on your services and prices, integration with your LINE/Zalo/WhatsApp account, and Google Calendar sync. You don't need to do anything technical.

Not at all. We handle the entire setup, configuration, and training process. You'll get a simple dashboard to monitor conversations and performance, but our team manages all the technical aspects for you.

Currently 5 languages: English, Thai, Vietnamese, Japanese, and French. The bot automatically detects the patient's language and responds accordingly. More languages are coming soon based on client demand.

Absolutely. We train the AI specifically on your clinic's services, pricing, brand voice, and tone. The bot will sound like a natural extension of your team — not a generic robot. You can update responses anytime.

Yes. We use end-to-end encryption for all conversations, follow HIPAA guidelines, and never share patient data with third parties. All data is stored on secure, encrypted servers. We can sign an NDA and DPA if required.

The AI seamlessly escalates the conversation to your human staff with the full chat history and context. The patient never has to repeat themselves. You can set custom escalation rules based on keywords or topics.

Yes! We offer a 1-month free trial on Starter and Pro plans — no credit card required. We also provide a live demo call where we show you exactly how the bot works with your specific services.

LINE, Zalo, WhatsApp, and web chat widget. Each platform is fully integrated with native features — rich messages, quick replies, buttons, carousels. You can start with one channel and add more as you grow.

The bot automatically sends appointment reminders via the patient's preferred channel (LINE, Zalo, WhatsApp, or SMS) at D-1 and H-2 before the appointment. Patients can confirm, reschedule, or cancel directly in the chat. Clinics report a 40% average reduction in no-shows.

Yes. The bot checks your real-time availability via Google Calendar, proposes open slots to the patient, confirms the booking, and adds it to your calendar automatically. No double-bookings, no manual entry needed.

All plans include setup, AI training, appointment booking, automatic reminders, Google Calendar sync, and a analytics dashboard. Pro adds multiple bots, website widget, CRM integration, Google Reviews automation, and post-treatment follow-up. Enterprise adds custom AI, API access, HIPAA compliance, and a dedicated account manager.

Yes. You can upgrade, downgrade, or cancel your plan at any time with no penalties. If you cancel within the first 1 month, you get a full refund — no questions asked.